Position title
Shop Assistant Cashier
Description

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

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To apply please send an email to info@flagitrecruitment.com with the position title for more info.

Responsibilities
  • * To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • * To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • * To ensure the safe handling of cash at all times.
  • * To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • * To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • * To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • * To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • * To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.

* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Qualifications

Knowledge:

  • * Basic maths calculations
  • * Retail/FMCG background and understanding of merchandising and promotions principles
  • * Understanding of stock management procedures
  • * Knowledge of customer service excellence Skills: * Planning and organising skills
  • * Problem-solving skills
  • * Strong customer orientation
  • * Good communication skills
  • * Computer literacy
  • * Numeracy skills

Competencies: Essential:

  • * Relating and networking
  • * Following instructions and procedures
  • * Delivering Results and Meeting Customer Expectations

Desirable:

  • * Working with people
  • * Persuading and Influencing
  • * Planning and Organising
  • * Coping with Pressures and Setbacks Minimum requirements

Experience:

  • * Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

  • * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level
Employment Type
Full-time
Job Location
Ladismith, Western Cape
Date posted
July 5, 2021
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Position: Shop Assistant Cashier

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